ClickClarity Terms & Conditions

Effective Date: August 15, 2025

Welcome to ClickClarity. By using our website, services, and reports (“Services”), you agree to these Terms & Conditions (“Agreement”). Please read them carefully.

1. Overview of Service

ClickClarity provides marketing data analysis, reporting, and consulting, including custom reports, recommendations, consultations, and data integrations, primarily for nonprofit and business clients.

2. Eligibility

Users must be at least 18 years old and authorized to represent the organization entering into this agreement.

3. Account Access & Security

  • You agree to provide accurate information and give ClickClarity appropriate guest/vendor access to requested marketing accounts and data sources (such as social media, CRM, analytics, call tracking, and email platforms).

  • You are responsible for the security of your accounts, passwords, and data access. Notify us immediately of any unauthorized use.

4. Subscription, Payment & Renewal

  • Services are billed monthly or annually, as selected. Pricing and plan details are disclosed on our website or in your order form.

  • First-month free and special offers apply only as described.

  • Subscription renews automatically unless canceled at least 48 hours before your renewal date.

  • Payment is non-refundable once a reporting period has begun, except as stated under “Cancellations & Refunds.”

5. Cancellations & Refunds

  • You may cancel at any time via your user dashboard or by written notice.

  • Cancellations become effective at the end of the current billing cycle.

  • If you are dissatisfied with your first report, request a refund within 7 days of delivery.

6. Data Use & Privacy

  • We access, process, and store your marketing data solely to deliver our Services. We do not sell or share your data except as required to provide the Services or comply with law.

  • Data handling complies with applicable privacy laws. Please review our Privacy Policy.

7. Confidentiality

We treat all client data, reports, and communications as confidential. We do not use your information for any purpose except service delivery, anonymized benchmarking, or as required by law.

8. Intellectual Property

  • All ClickClarity materials, methodologies, and reports remain our intellectual property.

  • You may use delivered reports and recommendations internally for your organization. Sharing or reselling is not permitted without written consent.

9. Disclaimer of Warranties

  • Services are provided “as is.”

  • While we strive for accuracy and actionable recommendations, ClickClarity makes no specific guarantee of results, fundraising, growth, or other financial outcomes.

10. Limitation of Liability

  • ClickClarity is not liable for indirect, incidental, consequential, or special damages, including loss of data or profits.

  • Total liability for any claim is limited to the amount paid by you to ClickClarity in the 12 months prior to the event.

11. Changes to Service or Terms

We may update these Terms or our Services at any time. Substantial changes will be communicated by email or notice on our website.

Continued use after changes means you accept the revised Terms.

12. Governing Law

These Terms are governed by the laws of the State of Colorado. Disputes shall be resolved in the courts of jurisdiction of that state.

13. Contact

Questions or concerns? Contact us at hello@clickclarity.com.

By using ClickClarity, you agree to these Terms & Conditions. If you do not agree, please do not use our Services.